tag:blogger.com,1999:blog-5251225507263210693.post6650844222074656494..comments2023-10-31T05:32:16.407-07:00Comments on Customized Voice Recognition Software Development: Customer Service, The Perennial JokeUnknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-5251225507263210693.post-11381695037971949212009-04-06T05:16:00.000-07:002009-04-06T05:16:00.000-07:00If that phone rang, they all knew it was a call fr...If that phone rang, they all knew it was a call from a customer.It mentions that in one company he worked for they had a banana telephone Anyone who was close was charged with answering it and giving whatever assistance was needed. Good customer now better delivered through modern IVR .mahitahttps://www.blogger.com/profile/05226315395235573954noreply@blogger.comtag:blogger.com,1999:blog-5251225507263210693.post-47160434628216532642009-03-25T03:49:00.000-07:002009-03-25T03:49:00.000-07:00If that phone rang, they all knew it was a call fr...If that phone rang, they all knew it was a call from a customer.It mentions that in one company he worked for they had a banana telephone Anyone who was close was charged with answering it and giving whatever assistance was needed. Good customer now better delivered through modern IVR .mahitahttps://www.blogger.com/profile/05226315395235573954noreply@blogger.com