tag:blogger.com,1999:blog-5251225507263210693.post5703577386800696882..comments2023-10-31T05:32:16.407-07:00Comments on Customized Voice Recognition Software Development: Is your IVR system rude to your customers?Unknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-5251225507263210693.post-3636704408830025272017-04-21T05:23:47.923-07:002017-04-21T05:23:47.923-07:00This comment has been removed by the author.ARJUNhttps://www.blogger.com/profile/00754970313975856218noreply@blogger.comtag:blogger.com,1999:blog-5251225507263210693.post-118824374424107772009-03-24T03:42:00.000-07:002009-03-24T03:42:00.000-07:00IVR systems have been around for some years now .P...IVR systems have been around for some years now .Part of the ongoing performance improvement process within an IVR system comes from the continual monitoring of the interactions between the IVR agent and the caller.Such rudeness was never really acceptable for a better business ."One of the main reasons is the poor design of voice-based user interfaces that makes customers feel like the companies just do not care .This is an important competitive advantage to the early adopters of such systems.mahitahttps://www.blogger.com/profile/05226315395235573954noreply@blogger.com